A few additional photos

https://s3.amazonaws.com/ugc.seeclickfix.com/transient_files/255519/bd6746b795d438d719c967000ef94e78af354553/image.jpg

The City's Transportation Department has noted several locations for repair in this area. Thanks for reporting!

What is the timeline for repair? Since the issue has not be resolved, I’m changing the status back to open at least until I can confirm a scheduled repair date.

Thank you for contacting the City of Raleigh. Your service request ID is #429184. We will be posting additional updates about your request as we have them.

The timeline for these types of repairs can take up to 12 months. We're happy to leave this report open, but it will not accelerate the timeline for repair. A work order has been created in our system and crews will get to it as soon as they can.

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City of Raleigh: Thank you for your reply. The issue is actually quite recent and is the result of work done in the last few months by the City of Raleigh. A nearby section of the sidewalk was replaced after excavation for the lateral sewer line project here on North Hills Drive. Unfortunately, the new section of sidewalk was not trenched and is now creating the flooding issue. I have reached out to the PMs from the North Hills Drive sewer line repair project about this multiple times but never heard back.

Thanks Sarah, we'll pass on that info to our team.

You should reopen the ticket until you actually fixed it... where is the accountability???

This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

Though sections of sidewalk on North Hills Drive were recently replaced/repaired, the issue posted was not addressed. Water still pools in front of 5405 North Hills Drive (per photos in previous comments).

Though sections of sidewalk on North Hills Drive were recently repaired/replaced, the issue posted was not addressed. Water still pools on the sidewalk in front on 5405 North Hills Drive per previous comment photos.

Thank you for contacting the City of Raleigh. Your service request ID is #439793. We will be posting additional updates about your request as we have them.

This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

Still not resolved. We can mark with paint if that would be helpful.

Thank you for contacting the City of Raleigh. Your service request ID is #440400. We will be posting additional updates about your request as we have them.

The new concrete that was installed was sloped incorrectly which is resulting in ponding.

The new concrete that was installed was slopes incorrectly which is resulting in ponding.

This issue has been closed. If the problem persists, please re-open this issue and give us more detailed information on how to identify the location of the problem - then we will get right on it. Thanks a lot for reporting!

Thank you so much for fixing this! :)